Ji'nan times testing machine technology Co., Ltd. solemn commitment to after-sales service:
1. In the customer normal storage, transport, maintenance, condition, because the product manufacturing quality problems and can not be normal use, providing "Three Guarantees: guarantee, Baotui, proven" service.
. upon receiving feedback information quality. We're going to have a fast processing opinion, 2 hour telephone corresponding, if the phone can't handle, small equipment sent back to manufacturers, large equipment factory service personnel rushed to the scene to deal with the problem, to be in normal operation, then analyze the reasons, and define responsibilities.
3 according to the customer demand or agreement in time to provide with attachment, tools and installation, commissioning, maintenance services and customer related technical training.
Free services include the following:
1 because of the design of the product itself, manufacturing quality problems.
2 warranty period, due to the normal use of products in the process of quality problems caused by non-human factors.
Paid services are as follows:
1 customers without permission to disassemble the product or repair, etc. caused by failure.
2 more than "three pack" period of product maintenance.
3 non factory products or fake and shoddy products do not belong to the scope of service.
4 is a user improper operation, not in the scope of the warranty period, I plant does not assume responsibility.
Your work has always been our unremitting responsibility.
